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Thank you, Pristyn Care, for a seamless surgical experience by making my treatment journey as smooth as possible.
Kapil Mittal met with an accident two years ago. Unfortunately, one of his legs got fractured, because of which, he was recommended for rod surgery to support the bone. After some time, he started complaining about continuous discomfort and on some days, pain while walking. Kapil Mittal underwent a rod removal surgery at Pristyn Care in Pune.
While searching for orthopedic doctors in Pune, he came across our website. He contacted us by calling on the number mentioned on our website. Our medical coordinator, Priti, helped him understand our asset-light model, how we function and how we stay connected with our patients throughout their treatment journey. She also provided all the possible assistance to make his surgical experience effortless. She gathered all documents related to his medical history and arranged for his consultation. She also collected his insurance information to assist with the paperwork in order to make the claim process feasible.
Priti scheduled a video consultation with Dr. Mandhar Nag Mode (Orthopedist) after listening to Mr. Mittal’s concerns. Dr. Mode is an accomplished orthopedic surgeon in Pune specializing in bone and muscle-related surgeries. During the first consultation, the doctor tried to learn about his accident, his surgical treatment, and his post-surgery recovery progress.
Dr. Mode scheduled for his surgery after a thorough consultation. Mr. Mittal was admitted a day before the surgery to our partnered hospital, Deccan Hardiker. The hospital is known for its state-of-the-art infrastructure and advanced medical technology. The surgery was successful, and the patient was discharged in three days.
To make the entire treatment journey hassle-free for the patient, our coordinator handled all the paperwork, including hospital admission and discharge documentation, for his treatment. Pristyn Care booked a cab for him to help commute back home after surgery.
Today, Mittal is relieved of the pain and discomfort and pleased about his surgical experience.
The best thing I really liked about Pristyn Care was that I did not have to worry about any paperwork during my treatment journey.
We understand that recovery plays a key role for patients. Hence, we scheduled 2 follow-up consultations to keep a tab on Kapil’s recovery status after surgery. Our doctor gave him a set of guidelines in order to help him recover faster. He reported himself fit and fine after his second follow-up consultation.
I am glad I got to know about Pristyn Care at the right time. I will now recommend Pristyn Care to my friends and family for excellent treatment.
Mr. Mittal quoted the above statement to the doctors while getting discharged from the hospital. He is among many of our happy patients who are satisfied with their treatment journey at Pristyn Care. If you are also looking for safe and cost-effective orthopedic treatments in Pune, get in touch with Pristyn Care today!
